Switching to IDEXX Animana

A better way of working starts with a clear way to get there.

Switching practice management software is a significant change. With thoughtful preparation, clear guidance and support for your team, moving to Animana can become a manageable step forward for your practice.

Changing software is a big decision. Staying with the wrong system can be one too.

Your practice may have changed significantly since your current software was introduced. Your team has grown, workflows have evolved and expectations from clients have increased. But the systems supporting your practice may not have kept pace.

When everyday work depends on manual fixes, disconnected tools and processes built around software limitations, it may be time to consider what working differently could make possible.

Workarounds have become the workflow

Too many everyday tasks depend on extra clicks, spreadsheets, notes or knowledge that only a few people hold.

Your systems do not work together

Moving information between separate systems slows the team down and increases the risk of something being missed.

Reporting requires too much manual work

Finding answers about practice performance takes time because information needs to be collected and checked by hand.

Diagnostics feel disconnected

Results, images and patient information sit in different places, making it harder to see the complete clinical picture.

The software determines the process

Your team has adapted its way of working around the system, rather than the system supporting the practice.

Support no longer feels supportive

When questions take too long to resolve, small problems can quickly create pressure across the working day.

What working differently looks like

The system handles the routine

Everyday tasks run through Animana rather than through side spreadsheets, sticky notes and knowledge held by one or two people.

One place for the working day

Client records, patient history, clinical notes and invoicing sit together, so information does not need moving between systems.

Clearer reporting with less manual work

Clinical, financial and operational information is already in one system, so practice reporting starts from data you already hold.

Diagnostics in the patient record

IDEXX lab requests, results and images connect to the patient file, so the clinical picture is in one place.

Protocols built around your practice

Structured processes and custom protocols reflect the way your team works, rather than the way the software expects.

Support from the team behind the software

Animana support comes from IDEXX, with access to help and learning resources as your team builds confidence.

Confidence in the company behind your software

Choosing practice management software means trusting an organisation with important practice information and everyday workflows. Animana combines veterinary software experience with the resources of IDEXX, providing an established organisation behind the product for the long term.

Confidence in the process ahead

Moving to Animana follows a defined process for understanding your practice, preparing and configuring the system, converting and checking your data, training your team, and planning go-live. Your practice remains involved in the decisions and checks throughout the move.

Your data comes first

Your practice data represents years of care, communication and business activity. Understanding what can be transferred and how it will appear in Animana is essential to planning your move.

The information available for conversion depends on your current system, the format you can supply data in, and the quality of the original records. Before you agree to the switch, discuss the relevant requirements, responsibilities, and limitations clearly with your Animana team.

Checklist:

  • We review the structure and availability of your existing data
  • We agree which information is included in the conversion
  • A trial conversion may be used to review converted information
  • Your practice is involved in checking the result
  • The final conversion is planned around the agreed go-live date

Discuss your move to Animana

Tell us about your current system, your priorities and the way your team works. An IDEXX specialist will be in touch to discuss what a move could involve.