IDEXX Animana practice management software

Keep the everyday running, all in one place.

A cloud practice management system that standardises daily workflows and connects directly to your IDEXX diagnostics, so routine work takes less doing.

Book a demo Explore Animana features

One connected journey, from first reminder to next visit

Every stage of the pet owner’s visit can be managed in Animana, from booking to the consult itself to what happens afterwards, helping your team keep track between one visit and the next.

Before During After Loyalty

Step 1 of 4

BEFORE

Booking made easier.

With a connected online booking partner, pet owners can choose a suitable slot and book it themselves. Automated reminders for appointments, pre-op instructions, vaccinations and other routine care help pet owners prepare before the visit.

Step 2 of 4

DURING

Notes are drafted while you consult.

Notes are drafted while you consult. With CoVet, an optional add-on, you can record the consultation and turn it into a draft clinical note, ready for you to review and edit before saving.

Step 3 of 4

AFTER

Keep the record together.

Invoices, treatment history and connected lab results can be added to the same patient record, so the next person who opens the file can see what has been recorded.

Step 4 of 4

LOYALTY

Keep pet owners engaged.

Automated reminders, newsletters, and personalised communications help you stay in touch with pet owners between visits, and Animana’s built-in loyalty scheme gives them a reason to return.

The features that make the difference

AI-Assisted Notes Connected Diagnostic Workflow Security Trusted Integrations

AI clinical notes with CoVet (optional add-on)

Capture conversations, not just keystrokes

Record the consultation, and CoVet generates a draft clinical note, ready to review.
CoVet is designed to reduce the time spent typing during the appointment, so you can focus on the animal in front of you.
Every draft stays editable, so you can check the record before saving.

Connected Diagnostic Workflow

Results back in the record, automatically.

Lab results, in-house diagnostics and imaging from connected systems can be sent directly to the patient file, reducing the need to re-enter results manually
Everything stays attached to the right patient, visible to whoever needs it next.
One connected workflow from test request to result.

Security

Your data, protected by industry-standard security.

Encrypted connections help protect data in transit.
Animana is hosted on AWS, whose infrastructure is certified to ISO 27001, SOC 1 and PCI DSS Level 1.

Trusted Integrations

The IDEXX backbone, plus the tools you already use

Connects with 100+ certified third-party partners through open APIs, alongside the full IDEXX ecosystem.

Explore integrations

Explore the features that support every part of your practice.

Explore the clinical, operational and client communication tools that support everyday work across your practice.

Billing

Invoicing and payments

Create invoices, register payments and complete checkout from one streamlined workflow.
Payment registration

Record cash, card and other payments against the client account, keeping each transaction connected to the right client.
Credits & advance payments. Apply credits and advance payments accurately, without losing track of outstanding balances.
Financial reporting

Turn financial activity into clear reports that support confident business decisions.

Client Engagement

Automated appointment reminders

Help reduce missed appointments with automatic SMS and email reminders.
Client text messaging

Send quick, timely updates directly from Animana and keep communication connected to the client.
Custom email and letter templates

Create consistent, professional client communications with reusable branded templates.
Personalised communications

Use client and patient information to personalise messages without rewriting them every time.

Clinical

Centralised patient records

Keep patient details, clinical history and supporting documents together in one accessible record.
Clinical attachments

Add documents and files to patient records so important information is kept with the patient.
Custom clinical protocols

Standardise recurring clinical processes with protocols tailored to the way your practice works.
Electronic insurance claims

Create insurance claims directly from the patient record, without re-entering the same details.

Diagnostics

IDEXX Reference Laboratory ordering

Order IDEXX Reference Laboratories tests without leaving the patient workflow.
Connected diagnostic results

Bring diagnostic results back into Animana and keep them connected to the correct patient.
DICOM Imaging

Link diagnostic images to patient records for a more complete clinical picture.
Integrated diagnostic workflow

Connect diagnostics, X-rays and clinical files to support faster, better-informed decisions.

Inventory

Stock management

Monitor products and stock movement from one central inventory workspace.
Batch and expiry tracking

Track batch numbers and expiry dates to improve visibility and reduce avoidable waste.
Supplier ordering

Create and manage supplier orders directly from your stock workflow.
Stock counts and corrections

Keep recorded quantities aligned with the products actually available in your practice.
Stock reporting

Export practical stock reports to support ordering, auditing and inventory planning.

Operations

Practice reporting

Generate reports across different areas of the practice and turn daily activity into useful insight.
Multi-location management

Manage multiple practice locations while keeping teams and workflows connected.
Role-based permissions

Give team members access to the tools they need while protecting sensitive practice information.
User management

Add and manage team members as your practice grows and responsibilities change.

Platform

Cloud-based access

Access your practice information securely wherever your work takes you.
MyIDEXX login

Use one MyIDEXX account to access different Animana profiles, roles or practices.
Secure practice data

Role-based access, encrypted connections and hosting on certified AWS infrastructure help protect practice data.
Automatic software updates

Receive automatic updates without managing local software installations.

Appointments

Standard integrations

Moving to Animana

Knowing when to switch

Many practices wait too long. Here’s how to know if you’re one of them.

Book a demo See how switching works

Implementation and Onboarding

What the switch looks like

A software switch that feels manageable

Book a demo Explore onboarding

IDEXX Customer Story

When we were shopping for practice management software, it was important to know there was a company that had been around for a long time and would continue to support us over the next 10 or 15 years as technology evolves, as AI comes into the world, and whenever problems arise.

Dr Goodear, Black Sheep Vets (IDEXX ezyVet customer)

Read the full story

Tools to help you decide

Seven digital security checks for your veterinary practice

Articles

Staff awareness helps, but your practice also needs clear responsibilities and a recovery plan. Here are seven digital security areas to review with your practice manager and IT provider, from account protection and shared computers to backups and incident reporting.

October 21, 2026

Want to see Animana in your practice?

Tell us about your practice and what you want to improve. An IDEXX specialist will contact you to discuss whether Animana is the right fit.