Tag Archive for: Business Intelligence
https://software.idexx.co.uk/wp-content/uploads/2022/11/Veterinary_future_3.jpg 1072 1608 IDEXX Software HQ /wp-content/uploads/2020/07/idexx-header-logo.svg IDEXX Software HQ2022-11-24 12:39:432022-11-24 15:03:32How do you future-proof your practice?
If we asked you what superpower you would like to have, you might answer: flying like superman, talking to animals, stopping time, or perhaps predicting the future. In this article, we take a look at how a fun best-case, worst-case exercise can help you tell the future, and shape the path of your practice.
https://software.idexx.co.uk/wp-content/uploads/2022/10/2210-impatient-customers.jpg 1072 1608 IDEXX Software HQ /wp-content/uploads/2020/07/idexx-header-logo.svg IDEXX Software HQ2022-10-25 10:58:142022-10-25 10:58:14Tips for handling impatient customers
Recently, Zendesk, published a report stating that 66% of customers are less patient than the year before. When considering your patience, you might immediately think about that emergency patient who is not actually an emergency, or the "I'm going on holiday tomorrow and still have to vaccinate my 5 dogs against rabies and also need new passports" appointments.
https://software.idexx.co.uk/wp-content/uploads/2019/09/2011-article-fi-noshows.jpg 1072 1608 IDEXX Software HQ /wp-content/uploads/2020/07/idexx-header-logo.svg IDEXX Software HQ2021-05-25 10:00:582021-05-25 11:31:45How to improve patient no-show rates
There are many similarities and differences between human care and animal care. One attractive area to look at is patient 'no shows', where an appointment is made, but the patient does not attend. These are not only inconvenient but also expensive for your practice.
https://software.idexx.co.uk/wp-content/uploads/2021/01/2011-article-fi-success-kpis.jpg 1072 1608 admin /wp-content/uploads/2020/07/idexx-header-logo.svg admin2020-07-28 14:49:112021-02-09 14:08:19Practice Marketing: ROI, ATF and KPI
Marketing may not be the first thing on your mind, but it is an essential part of your business to ensure you stay visible, and in the mind of your customers - both current and new. You might think of 'marketing' only as an advert in a newspaper…
https://software.idexx.co.uk/wp-content/uploads/2020/06/2011-article-fi-neverwaste.jpg 1072 1608 IDEXX Software HQ /wp-content/uploads/2020/07/idexx-header-logo.svg IDEXX Software HQ2020-06-15 18:00:342021-01-15 11:58:57Never waste a good crisis…
Around mid-February it became clear that this was going to be a completely different year. In March, the 'crisis' started, and all plans went overboard as the country went into lockdown.
https://software.idexx.co.uk/wp-content/uploads/2020/05/2011-article-fi-believeindata.jpg 1072 1608 IDEXX Software HQ /wp-content/uploads/2020/07/idexx-header-logo.svg IDEXX Software HQ2020-05-11 05:00:102021-01-15 12:00:06Believe in data, not opinions
Do you make decisions based on feelings or information? Typically our instinct is to follow our emotions, but the question is whether this is the best thing to do. After all, you always want to avoid the feeling of “what if” afterwards. As…
https://software.idexx.co.uk/wp-content/uploads/2020/01/2011-article-fi-millennials.jpg 1072 1608 IDEXX Software HQ /wp-content/uploads/2020/07/idexx-header-logo.svg IDEXX Software HQ2020-01-21 14:51:372020-12-29 15:55:052020 – A Decade for Millennials
Should this be the year you make some significant changes to your practice? You're probably wondering "Why?" or "How?" - easy; your customer base is going to change! This year you'll start to see more 'millennials' or 'generation Y' (people born between 1981 and 2000) come to your practice for the first time as pet owners.
https://software.idexx.co.uk/wp-content/uploads/2019/10/2011-article-fi-choice.jpg 1072 1608 IDEXX Software HQ /wp-content/uploads/2020/07/idexx-header-logo.svg IDEXX Software HQ2019-10-28 15:18:402021-01-15 12:13:27A guide to choosing a veterinary practice management system
A practice management system (PMS) is a significant investment for any veterinary clinic or hospital, so it’s essential to think it through and explore options before you commit to a specific vendor. Choosing veterinary software involves checking…
https://software.idexx.co.uk/wp-content/uploads/2018/12/Aimana_Bookyear.jpg 450 600 IDEXX Software HQ /wp-content/uploads/2020/07/idexx-header-logo.svg IDEXX Software HQ2018-12-09 14:06:502023-09-25 14:15:53Avoid frustration, start completing your bookkeeping on time!
The financial year has come to an end - is it really April already? The first day of the month starts with a lovely gift from Animana - this day automatically appears in Animana as the start of your new financial year. And now that the new fiscal year is available, the time has come to ensure that you have done all your year-end activities.
https://software.idexx.co.uk/wp-content/uploads/2018/12/2011-article-fi-stock-take.jpg 1072 1608 IDEXX Software HQ /wp-content/uploads/2020/07/idexx-header-logo.svg IDEXX Software HQ2018-12-09 13:57:052020-12-29 15:57:18Stocktaking – more important than you think?
Tedious, time-consuming and frustrating. These are the words that go through most peoples minds when it's time for a stocktake. But along with closing a financial year, doing an inventory is an essential annual activity.