Armed to the teeth (with features)
ArticlesThe busy post-Christmas, health focussed January is now over, and for many, February brings your practices first chance to focus on marketing. And where better to start than to take a good look at your own arsenal of weapons. Arsenal of weapons?…
Make these five resolutions to give your clinic a boost in 2019
Articles2019 is here already, and sure, you made some personal New Year resolutions - do more sports, lose weight, eat better, or quit a certain habit, and perhaps you've already fallen short. But what about resolutions on a professional level? In this article, you'll find our top five resolutions to increase your practice performance.
This is why you need to adjust your product prices! – Part 2
ArticlesPart 2: How to position a price increase
Communicating a price increase is one of the trickier topics to communicate with customers, but it's an important step, and communicating it clearly allows your customers to understand the increase.
Increasing…
A flawless customer journey, it all starts in the waiting room! – Part 2
ArticlesWith Animana's waiting-time report, you can get insights into your clinics' performance from a customer perspective, and learn where resource and process adjustments need to be made.
It starts with an appointment.
Often the waiting room is…
Avoid frustration, start completing your bookkeeping on time!
ArticlesThe financial year has come to an end - is it really April already? The first day of the month starts with a lovely gift from Animana - this day automatically appears in Animana as the start of your new financial year. And now that the new fiscal year is available, the time has come to ensure that you have done all your year-end activities.
Stocktaking – more important than you think?
ArticlesTedious, time-consuming and frustrating. These are the words that go through most peoples minds when it's time for a stocktake. But along with closing a financial year, doing an inventory is an essential annual activity.
A flawless customer journey, it all starts in the waiting room! – Part 1
ArticlesPart 1: From valuation to expectation management
Animana's waiting time report is designed to give you a better insight into how your clinic is performing, allowing you to make adjustments for a smoother customer-patient journey; where staff,…
This is why you need to adjust your product prices!
ArticlesPart 1: Why change your prices?
A price change is a sensitive issue and is often swept under the carpet for another time, however, it is a vital process to keep your veterinary practice profitable. A small increase, such as an inflation correction…
10 Tips to make password change-day easier
ArticlesWe all hate changing passwords - especially when we're forced to change to a "strong password". However, as businesses are faced with growing security demands, the password is often the first line of defence against attacks.
To make a password…
5 Important Things to Consider When Choosing a Veterinary Practice Management System
ArticlesYour practice management system touches every aspect of your practice, from the ease with which you can communicate with your customers to the quality of care you’re able to offer your patients.
Are you considering switching practice management…