50% of appointments are booked outside office hours and 17% come from new customers.
Online appointment booking systems provide a practice-controlled real-time connection to your diary, giving pet owners the freedom to book 24/7 without calling your practice. It increases customer satisfaction while decreasing the costs associated with handling incoming calls.
How does online booking work in Animana?
- Set up your online booking account with Vetstoria.
- We turn on the Vetstoria integration in your Animana account.
- Set up your Vetstoria widgets on your website and social media channels. Set up your preferences for days, times, and other details like how far ahead of time customers can book appointments.
- Watch appointments booked via Vetstoria appear in the diary in Animana!
Ready to learn more about the benefits of IDEXX Animana?
An Animana expert will walk you through Online Booking and the full suite of Animana features so you can see how well it will fit into your practice.