IDEXX Animana integrates with

Digital Practice

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Animana’s integration with Digital Practice

From client communication via various platforms to payments, Digital Practice helps you stay connected with pet owners while keeping all key information in one place.

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Animana’s integration with Digital Practice

This integration makes client communication and client payments faster and easier. Whether communicating via WhatsApp, SMS or Facebook Messenger, all conversations are automatically saved to the client file.

  • Easy communication

    Use channels that your clients already use to communicate, without having to download additional apps. Digital Practice also offers a parallel team chat that you can use to keep everyone in the loop.

  • Full reconciliation with Animana

    Client and patient files are immediately identified in Digital Practice, allowing you to reply with full context.

  • Easy payments

    Send a digital message to your clients containing a payment link. This allows your clients to pay in seconds using Apple Pay, Google Pay or card. All payments reconcile directly with Animana, keeping your end-of-day cashing up effortless.

  • Coming soon: 2-way client reminders

    Send automated reminders and allow clients to confirm appointments, order products, and pay outstanding debt quickly and easily. Expected in Q4 2026.

  • Coming soon: Easy appointment booking

    Appointment booking is easy with Digital Practice with access to book an appointment 24/7. Expected in Q4 2026.

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