Protected: The Benefits of participating in User Research

This article is part two of our series on user research; read part one here: The value of user research in the veterinary field. From a business standpoint, the importance of user research has been widely discussed. It is generally accepted…

The value of user research in the veterinary field

"Even the most well thought out designs are assumptions until they are tested by real users." – UX Without User Research Is Not UX, Hoa Loranger In the fast-paced world of veterinary care, efficiency, accuracy, and above all, user satisfaction…

Introducing the Veterinary Content Cloud template library

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In partnership with the BSAVA, Animana is pleased to introduce the Veterinary Content Cloud, a rich template library of customisable content provided by IDEXX and other trusted partners. It is free for all Animana users and can be found in the Content Designer.

How you get things done! – Seven (and a half) tips

Good intentions often stem from a desire to do things differently or to achieve a particular result. It's not just about perseverance but also focus. In this article, we will discuss tips on how to get things done.

Animana help hub – new features for Q1 2024

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Animana help hub – new features for Q4 2023

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Looking back on our 2023

The turn of the year is always a good time to look back on the past year, so here are our favourite Animana moments of 2023. We gave the patient file a makeover One of the biggest changes to Animana in 2023 was the redesign of the patient…

How communication skills make your job easier

Communication with pet owners can be challenging. Conversations don't always go as planned, and sometimes we may not be prepared for all the questions or even the behaviour of the owner. In some cases, the owner's conduct may be considered transgressive, and, understandably, such experiences can be overwhelming.