Tag Archive for: Lost revenue / Missed charges
https://software.idexx.co.uk/wp-content/uploads/2022/08/Prijs_Update.jpg 1072 1608 IDEXX Software HQ /wp-content/uploads/2020/07/idexx-header-logo.svg IDEXX Software HQ2022-09-22 14:12:222022-09-22 14:12:22Ever changing prices
Talking about prices is always an awkward topic. As consumers, we like to get the best deal possible, and as business owners and entrepreneurs, we want the best price for a product or service. The balance between these means there will always be a discussion about the 'right' price. Still, it's good to talk about it now and then, especially now.
https://software.idexx.co.uk/wp-content/uploads/2022/07/emails_and_Animana.jpg 1072 1608 IDEXX Software HQ /wp-content/uploads/2020/07/idexx-header-logo.svg IDEXX Software HQ2022-07-19 15:51:112022-07-19 15:59:49Five tips to get the most out of email in Animana
Emailing is a piece of cake, isn't it? After all, who doesn't email? However, sending personal emails is very different from work-related emails. Below we give you some email-related Animana tips you probably didn't know. For example - did you know you can send multiple invoices in a single email?
https://software.idexx.co.uk/wp-content/uploads/2022/06/Animana_new_payment_screen_Blog-1.jpg 1072 1608 IDEXX Software HQ /wp-content/uploads/2020/07/idexx-header-logo.svg IDEXX Software HQ2022-06-21 16:24:442022-06-21 16:24:44Your practice’s vital road junction
"Thanks for your time," the pet owner tells the vet as he leaves the examination room. "The medication will be waiting for you at the counter, have a nice day," responds the vet. The consultation is done, and now the most critical moment of the visit begins; summarising treatment and taking payment.
https://software.idexx.co.uk/wp-content/uploads/2019/09/2011-article-fi-noshows.jpg 1072 1608 IDEXX Software HQ /wp-content/uploads/2020/07/idexx-header-logo.svg IDEXX Software HQ2021-05-25 10:00:582021-05-25 11:31:45How to improve patient no-show rates
There are many similarities and differences between human care and animal care. One attractive area to look at is patient 'no shows', where an appointment is made, but the patient does not attend. These are not only inconvenient but also expensive for your practice.
https://software.idexx.co.uk/wp-content/uploads/2021/02/This_is_how_you_stop_the_googling.jpg 1072 1608 IDEXX Software HQ /wp-content/uploads/2020/07/idexx-header-logo.svg IDEXX Software HQ2021-02-18 09:30:502021-02-26 12:19:49“I found this on the internet” – how to deal with self-diagnosing
"I did some googling myself, and I think…" or "I found this on the internet" - it's common for many pet owners to turn to the internet to diagnose before they contact you. Owners turn to the internet as they think it's the most efficient way. Admit it - you've done the same for yourself - googling your symptoms before going to a doctor. But what does that search for answers yield? Simple - nothing at all! It's a terrible idea.
https://software.idexx.co.uk/wp-content/uploads/2020/11/2011-article-fi-toobusy.jpg 1072 1608 IDEXX Software HQ /wp-content/uploads/2020/07/idexx-header-logo.svg IDEXX Software HQ2020-11-23 12:02:272020-12-29 15:58:37Our tips to work smarter, and reduce stress
According to Eurostat, the average UK employee works 42.5 hours a week, one of the highest in Europe. If you're like most veterinarians, you're probably clocking well over this figure, and with that comes stress - the feeling of being 'busy' can cause stress leading to burnout. So below are our tips to improve stress levels in the practice.
https://software.idexx.co.uk/wp-content/uploads/2019/02/Show_your_teeth_blog.jpg 450 600 IDEXX Software HQ /wp-content/uploads/2020/07/idexx-header-logo.svg IDEXX Software HQ2019-02-05 14:08:282023-09-07 11:59:48Armed to the teeth (with features)
The busy post-Christmas, health focussed January is now over, and for many, February brings your practices first chance to focus on marketing. And where better to start than to take a good look at your own arsenal of weapons. Arsenal of weapons?…
https://software.idexx.co.uk/wp-content/uploads/2018/11/Animana_Priceupdate_Communication.jpg 450 600 IDEXX Software HQ /wp-content/uploads/2020/07/idexx-header-logo.svg IDEXX Software HQ2018-12-17 15:30:072023-09-25 14:16:37This is why you need to adjust your product prices! – Part 2
Part 2: How to position a price increase Communicating a price increase is one of the trickier topics to communicate with customers, but it's an important step, and communicating it clearly allows your customers to understand the increase. Increasing…
https://software.idexx.co.uk/wp-content/uploads/2018/10/Animana_Priceupdate.jpg 450 600 IDEXX Software HQ /wp-content/uploads/2020/07/idexx-header-logo.svg IDEXX Software HQ2018-10-04 12:23:342020-12-29 15:57:35This is why you need to adjust your product prices!
Part 1: Why change your prices? A price change is a sensitive issue and is often swept under the carpet for another time, however, it is a vital process to keep your veterinary practice profitable. A small increase, such as an inflation correction…
https://software.idexx.co.uk/wp-content/uploads/2016/06/1606-sms-header.jpg 230 600 IDEXX Software HQ /wp-content/uploads/2020/07/idexx-header-logo.svg IDEXX Software HQ2016-06-28 13:21:562023-09-07 11:54:20Why veterinarians should communicate using text messages
More and more companies are using text messages to communicate with their clients. In this modern world of email, social media, and instant messaging, we’ve found that text messages are actually one of the most effective ways you can communicate…