Tag Archive for: Best Practice

Your practice’s vital road junction

"Thanks for your time," the pet owner tells the vet as he leaves the examination room. "The medication will be waiting for you at the counter, have a nice day," responds the vet. The consultation is done, and now the most critical moment of the visit begins; summarising treatment and taking payment.

Keep your Animana account secure with official integrations

Integrating with Animana - and thus exchanging data - is not a process that we approach lightly. Becoming an approved partner is preceded by a formal process that includes certification to ensure that the integration is sound, that users' privacy is protected, and that data is securely processed. Simply put, we take data security very seriously, and there is an extensive approval process to become an integration partner with Animana

But…

If you start paying attention to it, you'll notice that the signal word 'but' is frequently used, and you will undoubtedly regularly catch yourself using it. However short the word may be, and despite good intentions, it can unintentionally have a considerable impact - nullifying everything positive that came before it.

Digital preventative care for your practice in three steps

We know the subject of data security can be tedious, complicated and time-consuming. However, this does not make the subject any less important. So in this article, we will talk about the familiar theme "Prevent rather than cure", but in the field of digital security in your practice.

How to run your practice as smoothly as a Rolodex

You love your job, and you put all your energy and passion into it, and yet there are always little things that get in the way you can't control. Time is precious. Your diary may run efficiently, but a lack of time can quickly upset the rest of the day when something unexpected happens. A single late pet owner can cause your consultation hour to overrun and cause a significant time squeeze. Experiencing too little time can give a feeling of pressure and stress. Still, you can do something about it - by spending less time on things that could be done faster, more efficiently, or even automatically.

Five tips to write catchy content for pet owners

A well-written, informative aftercare letter, handout, email or even a simple reminder is your first line of defence - the Trojan horse, your storm surge barrier. We cover some best practices and tips on creating and sharing effective communication.
2022 trends

2022 Trends for veterinary practices

Whether you liked it or not, 2021 seemed like the moment you realised the roller-coaster was going to do everything again but backwards. But because this ride is now finished, let’s look ahead to 2022, this time, not with tips, but with trends. Here are a few things we want to share during our research into what we might expect in 2022.

The hardest times that made you who you are

Beautiful things often arise from tricky situations - when everything is easy, there is no reason to do things differently, and innovation stops. Now and then, a quick trip out of our comfort zone is a good thing - it can force us to improve.

The value of time – Three Animana time-saving tools

Time is perhaps one of the most valuable things - priceless, not for sale, and if you waste it, you never get it back. It's something special, yet it can be laborious and has no fixed value. It passes slowly when you wait for a bus, and quickly when you're on holiday. We understand that the time you spend in your practice is valuable, and we realise that Animana knowledge can have a significant impact. So we've put together a few tips you may not know about to help you save time in Animana.

3 Tips to get more control of your diary

How do you plan for the unknown without relinquishing control? If your practice were a hall full of dominoes, you mustn't allow a single point of failure, and you should apply the same logic to your practice. Your diary is your lifeline and the backbone of your practice - it must be flexible enough to run in and out of time but allow for unexpected events (and moments of rest and respite). Let's look at ways to achieve this.