Music conductor

The perfect symphony: Personalise your experience in IDEXX Animana

Imagine a veterinary practice where you are the conductor, skilfully directing the daily flow of consultations, surgeries, and administrative tasks. Sounds like music to your ears, right? What if you could customise your software to make it feel as if it was designed exclusively for you?

“Yesterday you said tomorrow”

If you've ever put something off until tomorrow, you know how easily "tomorrow" can turn into "yesterday". Everyone procrastinates sometimes, often with tasks that you find difficult or discouraging. A while ago we came across a message on LinkedIn that read “Yesterday you said tomorrow”. The text stuck with us.

Animana help hub – new features for Q2 2023

Last year we launched the Animana help hub, where you can quickly find answers to questions, gain background information, request add-ons and integrations, and make account changes or upgrades. Since then, the help hub has been continuously…

One year of the Animana help hub

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It's been a year since the launch of the Animana help hub, and at Animana, we are extremely proud of its growth and impact over the past year. In this article, we look at how the help hub has helped veterinarians, veterinary nurses, and practice…

Making a mistake – 5 psychological effects for branding and practice marketing

We've all done it; spent a few hours hand-crafting a newsletter, or perhaps a brochure, letter or email. We scan it through, maybe do a test or send it to a colleague, and then click send. A few minutes go by, and then you get that sinking feeling realising you made a mistake, and can't do anything about it. This happened to us recently after sending our Dutch newsletter out, with an old title.

Your veterinary practice as a brand

A brand - what is that? You might think it's simply the part consumers see, but it's much more than that. For example, you may buy products from companies with whom you feel a strong connection, even if that product is not necessarily better than that of another producer. So what exactly is a brand, and how can you leverage it to increase your practice success?

Animana help hub – new features for Q1 2023

Last year we launched the Animana help hub, where you can quickly find answers to questions, gain background information, request add-ons and integrations, and make account changes or upgrades. Since then, the help hub has been continuously…

How focus can make your revenue grow

if you haven't done a dental care campaign in the past, now is a good opportunity to start. Whether it's special opening hours for dental checks, invitations and reminders sent to customers or social media posts, or discounts on dental treatments, it can be a great reason to get back in contact with customers and improve the quality of care.

Our top 10 of 2022

The turn of the year is always a good time to look back on the past year, so here are our favourite Animana moments of 2022.

Animana help hub – new features for Q4 2022

Improvements to the Animana help hub include; An improved and smarter search engine, Visual improvements to "In focus" pages, Partner knowledge base - Vetstoria, Contextual in-page help, New visual elements on the ‘Status’ page, Share your experience - or complaints - with us easily, Request a colleague login, In focus: data security