Animana help hub – new features for Q1 2024
In 2022, we launched the Animana help hub, where you can quickly find answers to questions, get integrations, and request changes or upgrades. Since then, the help hub has been continuously updated and developed, and we would like to inform you of some of the recent changes and additions.
General improvements
Every month, we improve the Animana help hub based on feedback from users, partners, Animana colleagues, and usage analytics. Here are some of the improvements we’ve recently added.
NEW: Contextual in-page help
As an Animana user, there is a good chance that you have already noticed our new ‘in-page help’ buttons appearing in the top right corner throughout Animana. These buttons put help and best-practice information at your fingertips so that you have quicker access to the help you need with less downtime. This quarter, we’ve added or updated the in-page help on these pages in Animana:
- Get help adding a transaction (Extra > Financial > Balance Cash/Bank)
Updates to the ‘Support’ page
The support page is the home for all our rich knowledge base articles. On the page, you can quickly search or browse hundreds of helpful articles about Animana. As Animana is continuously improved and updated, our database of help articles is also expanded and supplemented with new content weekly. Here you will find the most eye-catching articles of the moment:
NEW: In focus Successful emailing
Communicating with your clients is an important activity that you do all day, every day. Emailing is an important part of that, and we want you to get the most out of Animana’s email functionality. For this reason, we have created an in-focus page where you will find all the relevant information regarding emailing from Animana.
New articles:
- How do I book a payment directly onto a ledger?
- Where can I view the IDEXX Software terms and conditions?
Here are the top 3 articles we adapted based on your feedback:
- How do I remind my debtors?
- How do I set up the Client Card scheme?
- IDEXX VetLab Station Integration – Settings
Click here to go to the ‘Support’ page in the Animana help hub.
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